Mosaic Brands has been fined $630,000 by the ACCC for making false or misleading claims about its pandemic-related "health essential products".
Drivers have been warned about getting ripped off at the petrol bowser, with 11 fuel outlets fined for price gouging.
A probe into plumbing and electrician work in WA was launched after Consumer Protection received a ‘significant number’ of complaints relating to an alleged lack of skill and unsolicited sales.
Telco giant Telstra has been fined $50 million after admitting unconscionable conduct when selling post-paid mobile phone contracts to 108 Indigenous customers.
Telstra failed to provide consumers with the opportunity to keep their existing local phone number when changing telcos, copping a $1.5 million fine.
Startling new statistics from Bankwest have revealed its scams and fraud team prevented 1000 cases in just six months that could have relieved unsuspecting customers of $6 million.
The ACCC has set its sights on Apple and Google in a recommendation that could change the way you use app stores for both tech giants.
A remote WA fuel station has shut off all diesel browsers over contamination concerns after motorists reported breakdowns following pit stops at the Eucla Caltex.
Caitlyn Rintoul and Amber Lilley
The rental crisis has taken a sinister turn with scammers stealing thousands of dollars for fake rental properties, leaving some people homeless.
Hundreds of disappointed punters who attended Bali Fest over the Easter long weekend believe they were misled by marketing hype which over promised, but under delivered on the experience of Bali.
A Perth grandma has been swindled out of her $375,000 aged care deposit —leaving her with no way of paying for her care.
The Australian Competition and Consumer Commission will investigate the use of choice screens rather than giving browsers a pre-selected search service, such as Google.
The number of Western Australians scammed in 2020 hit a new record high, and one of the more than 1000 victims has revealed how simply he was played out of $50,000.
Parents and carers are ‘on notice’ about the risks posed by hidden button batteries, the consumer watchdog warns, as are promoters, manufacturers and retailers.
An ‘alarming’ four-out-of-ten eco-companies may be misleading online consumers, Consumer Protection WA says, warning West Australians to be ‘dubious’ of eco-sites.
An Aussie wine company had its iconic, luxury brand counterfeited by Chinese fraudsters who put cheap wine in fancy-looking bottles.
A Tapping man is lucky to be alive after his barbecue exploded while he was preparing to cook a Boxing Day family dinner, causing fires across his backyard and pieces of metal to fly up to 40m away.
The vacuum’s motor may overheat when the dust filter is blocked, which can result in a fire.
The consumer watchdog is taking women’s sportswear icon Lorna Jane to Federal Court over claims made by the retailer that its specialist clothing could stop the spread of the deadly COVID-19 virus.
Consumer Protection this week issued a public warning about furniture removalists Ajanvi Pty Ltd — which trades as My Moovers — after it received 47 complaints from WA customers in the past year.
The online retailer was found to have deceived and misled customers with an end of financial year promotion offering big discounts.
Telecommunication firms will face fines of up to $250,000 if they fail to stop scam calls under a new code to be released by the Federal watchdog today.
The consumer watchdog has also seen an huge surge in the number of reports relating to gym and sporting memberships, petrol stations and insurance.
This year’s Shonky Award ‘winners’ had a string of surprises, including floor cleaner brands that “performed worse than water”.
Caitlyn Rintoul & Jenna Clarke
© West Australian Newspapers Limited 2020