Consumer warning: Aussie Sheds Albany owner under investigation
Consumer Protection has issued a warning about an Albany businessman who has seemingly failed to deliver on promised work and is not responding to the Department of Commerce’s attempts to resolve the situation.
In the past week, Consumer Protection has received 19 complaints against Armand Javellana — trading as Aussie Sheds Albany — from customers who claim to have paid a total of $226,000 but construction of their sheds is incomplete or has not commenced.
Other people who might be affected are urged to come forward.
Commissioner for Consumer Protection Lanie Chopping said officers have visited his Milpara business but it “appears to be closed”.
She said the number of people affected and the large amounts involved so far is concerning.
“At this stage it is vital that all consumers who have either paid deposits or the full amount for sheds that have yet to be constructed get in touch with us so we can determine the extent of the financial detriment involved,” Ms Chopping said.
“Customers have expressed concerns to us about delays to their projects and have reported having difficulty in contacting the business.
“Mr Javellana has not yet responded to our attempts to conciliate the complaints and to ascertain the financial position of the business.
“Until our enquiries are complete and while the current complaints remain unresolved, we would recommend that consumers do not engage the services of Aussie Sheds Albany.
“Affected consumers who have paid by credit card but not received any goods or services, should consider contacting their credit card provider and requesting a chargeback.”
The Advertiser this week spoke to customers across Australia who made deposits worth thousands of dollars for promised work that they fear will never be completed.
Pick up tomorrow’s paper for the full story.
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