Besieged builder Inspired Homes is facing more complaints from frustrated customers telling of “excruciating” delays in a process some said had become “a joke”. The West Australian can also reveal the builder is navigating through a fight with the Australian Taxation Office, with founder Vas Spaseski saying the business repaid a $301,000 debt last week after a default notice was lodged. Inspired’s battles are just the latest drama in the State’s building bubble, with more than 20,000 houses still under construction in WA, according to the Australian Bureau of Statistics. But Mr Spaseski said he hoped to finish 30 houses by Christmas. Kylie and Rick Ackerman signed with Inspired Homes in December 2020. The slab was down in October 2021, partly held up by delays in the company drawing up the home’s design. Ms Ackerman said Inspired had told her in August this year that the home would be at lockup within a week, but there’s still a way to go. She said she’s watched neighbouring houses go up all around her while she’s been left waiting. “It’s become a joke to be honest,” she said. “Financially it’s tough. We’re in the prime of our life.” Following contracted time extensions, the company had expected completion by early next year but Ms Ackerman believes construction will take much longer. Former Inspired customer Leonie Forster was left with an empty block and $50,000 out of pocket after an almost three-year saga. Ms Forster signed on for a $1 million home in October 2020 which required demolition of an existing property. But that job was delayed amid a back and forward between the shire, the demolition company and Inspired over plans and approval for the knockdown. By March 2023, Ms Forster had managed to end the contract but not before extensive negotiations — and without a full refund. “We paid $50,000 for three years of torture,” she said. “It was excruciating.” At least half a dozen further customers have been waiting three years or more for their homes to be completed, The West Australian reported in September. Mr Spaseski said the company was working hard to finish 30 homes by Christmas. He said clients who signed in 2020 — a period of intense activity driven by government stimulus — had six to eight-month delays in receiving land titles, which held up financing and payment of deposits to the builder. “(We) carried these jobs receiving no money during this time period to assist the clients in getting their building permits and finance approval but not charging them any interest on the late payment of their deposits,” Mr Spaseski said Those homes which got under way in 2021 and 2022 had been at the height of the market, he said. But the industry was working its way out and seeing progress. “We are actively working with the oldest jobs in our system as a priority,” he said. “With the improvement of the weather, the government lifting the ban on unvaccinated trades on site, opening the borders to allow skilled trades back into the State, and a raft of other measures, good progress is now being made.” That included Ms Ackerman’s property, he said. But Mr Spaseski said the low unemployment rate and lack of skilled trades was still causing challenges. He added that the company was slower to build because Inspired was focused on quality, and won a recent award at the Housing Industry Association Perth Housing awards.